When OpenAI launched ChatGPT in late 2022, the world collectively pressed the fast-forward button. Overnight, headlines declared that entire departments would be replaced, product roadmaps were ripped apart, and the phrase “AI will handle it” became a mantra in executive suites.

But beneath the chorus of optimism, a quieter, less glamorous reality has emerged: the AI revolution is not replacing people – it’s exposing who built their foundations on sand.

Dozens of companies bet too heavily on AI to solve problems that required human expertise, infrastructure, and strategic patience. The result? Failed product launches, broken internal systems, lost customers, and expensive clean-up operations.

The businesses that have thrived in this new era are not the ones blindly following the hype. They are the ones that built what we can call hype resilience – the ability to separate signal from noise, stay skeptical amid inflated promises, and make strategic decisions rooted in how AI actually works, not how it’s marketed.

The Great Downsizing and Its Aftermath

You might wonder why a few businesses that went south with AI don’t reflect the reality of how AI is dramatically overtaking jobs and making irreversible changes. While it’s true that its use is unquestionable and it will eventually expand even further, the understanding of AI’s limitations that comes from painful consequences doesn’t support the hype we see.

Research done by Orgvue in the UK found that 55% of business leaders regretted firing employees due to AI replacing their work. That’s an indication of a far deeper issue than just risks that didn’t pay off.

Over the past several years, some renowned organizations made the same critical miscalculation: assuming AI could replace entire teams.

Swedish fintech Klarna is a notable example. The company’s CEO publicly credited AI in 2024 with helping reduce the workforce by about 40% in just two years, emphasizing enthusiasm about AI being capable of doing all the jobs that humans do.

A year later, Klarna started rehiring some people while admitting the AI-driven support did not produce desired results, and humans were still needed to fix customer dissatisfaction.

When AI replacement gets pushed too far, strategic reversals become unavoidable. Otherwise, severe consequences follow.

Just like in the case of Babylon Health, a UK-based health service provider that used AI to diagnose patients and connect them with medical professionals. Not only did independent tests show it was giving unsafe recommendations to some of the millions of users, but overreliance on AI without meeting economic and medical reality led a $4 billion company to insolvency in the summer of 2023.

Even established businesses can suffer from becoming victims of an AI hype without utilizing knowledge the right way, but for those with less experience, the market is even more brutal. The MIT report shows that 95% of generative AI pilot initiatives fail, leaving dreams of rapid growth just for the night's sleep, not managing to escape the bedroom.

No wonder OpenAI itself is facing financial obstacles, as the company in the first half of 2025 made $4.3 billion in income, while losing three times the amount of gains, reaching $13.5 billion in losses.

What Went Wrong: Believing the Wrong People

Executives and media figures tend to talk about AI in sweeping, magical terms and catch-phrases like prompting, agentic workflows, and AI replacing jobs. The language tries to lure you into believing that AI is a plug-and-play solution to complexity.

Meanwhile, real engineers and developers are having a hard time cringing from listening to the nuanceless hype circling.

They talk about infrastructure, latency, model hallucinations, integration failure points, brittle code, data pipelines, and proxy systems that actually matter, contrary to the hyped buzzwords that usually escape all the technical realities. Engineers understand that AI is a useful but limited tool – powerful when combined with expertise, yet dangerous when used as a crutch.

The same talking heads were the first ones to make a living from talking about blockchain or quantum computers being the future, and soon enough, the AI revolution became their next thing, once again lacking nuanced comprehension of the technology they are promoting.

What many decision-makers underestimate is that AI does not remove the need for skilled technical teams. It amplifies that need, even if the hype tries to conceal that.

When AI outputs fail, it takes experienced humans to diagnose, fix, and adapt. Junior developers “vibe coding” through AI suggestions can’t catch subtle architecture issues or rigorous compliance, or build the underlying infrastructure that supports scale.

Infrastructure Is Not Optional

AI systems don’t run in a vacuum. They rely on data pipelines, IP network infrastructure, and proxy systems to function at scale in the real world. These are the silent enablers that keep modern AI products operational.

When companies fire their DevOps, data, or infrastructure teams, they aren’t just losing people. They are losing visibility into how the system actually works.

AI agents cannot reroute traffic when an IP provider is blocked. They cannot design intelligent proxy-rotation strategies to avoid blocks. They cannot build compliance layers to ensure that the data flows are legal and scalable. Human engineers must oversee those layers.

While hype-loving organizations were busy celebrating layoffs in the name of AI, technically grounded companies quietly doubled down on infrastructure resilience. Unsurprisingly, those are the ones still shipping reliable products today.

Technical Debt Doesn’t Vanish – It Compounds

One of the most dangerous myths of the AI-hype wave is that automation can erase technical debt. In reality, AI can obscure it, making underlying issues harder to detect until they explode.

Imagine a company with a shaky backend, undocumented code, and messy data flows. They layer AI tools on top and assume everything will be solved. But what if something breaks? Who steps in when a service outage, a data glitch, or a blocked proxy becomes an issue? The team they let go.

The organizations that succeed are those that treat AI as a lever, not a substitute. They use it to augment experienced developers, not eliminate them. They invest in observability, monitoring, and redundancy. They understand infrastructure isn’t glamorous, but it's what separates a visionary demo from a functional business.

Real Leaders Build Hype Resilience

You don’t need to ignore AI to keep your business away from mistakes that others were not able to avoid. Hype resilience must align strategic thinking with harsh realities rather than trusting your financial future to hypemongers.

A resilient business leader must ask hard questions:

Understanding the gap between marketing promises and engineering reality is the first brick that must be used to build hype resilience.

Real leaders assemble and foster teams that can translate AI promises into stable production reality. They don’t lay off the people who make that reality possible.

A Future Built on Realism, Not Hype

AI is here to stay. But the next decade won’t be about which company shouts the loudest about AI being first at everything. It will be about which companies build foundations strong enough to sustain it.

Those who approach AI as a magical replacement will keep learning the hard way. Those who invest in infrastructure, nuanced thinking, and skilled people will quietly build the systems the hype-chasers can’t.

And yes: IP network infrastructure is one of those foundational layers. Without stable, intelligent routing of data, AI systems won’t scale. It doesn’t make splashy headlines, but it’s what turns AI from a boardroom talking point into a sustainable business advantage.

Even a company like Microsoft that laid off over 15.000 employees in 2025 due to investments in AI, while pushing for their Copilot in every product, warns against using the AI function in “high-stakes scenarios” with legal and compliance implications from incorrect responses that Copilot might provide.

Understanding, developing, and harnessing the technology neither requires jumping on the bandwagon of the hype nor commands losing faith in AI’s future. Only knowing the limits can lead to pushing these limits further, while still staying within those limits and not ending up at the front of a hype trainwreck.

Bottom Line

The companies that will thrive aren’t the ones trying to replace human expertise with AI. They will be the ones combining human expertise and AI thoughtfully.

They will interrogate hype instead of surrendering to it. They will protect infrastructure instead of dismantling it. They will understand that AI doesn’t make technical debt disappear – it makes it more dangerous to ignore.

Hype may be loud. Resilience is quiet. And when the next AI wave crashes – or at least its sputters – the noise will fade, but the resilient infrastructure will keep the lights on.