How to build a Slack App more reliable then Slack

AmixrIO.IO. is an incident management tool that monitors Slack and monitors third party systems. It’s a Slack app that allows users to interact with a system, but Slack has experienced serious periods of downtime. “Broken” doesn’t always mean that “everything is broken” If something goes wrong in one place, it doesn't mean that everything is broken at another location. The company has even unveiled an SLA because we’ve built something that customer can rely on.