Microsoft 365 Recovers After Widespread Outage

Written by @journalistic | Published on 2025-10-10T15:09:39.692Z

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Microsoft confirmed that a widespread Microsoft 365 outage, which affected about 17,000 users across North America, has been fully resolved. The disruption was traced to a misconfigured part of the company’s network infrastructure that temporarily blocked access to services like Teams and Exchange Online. Reports of downtime peaked on Downdetector before sharply declining once Microsoft implemented a fix.

If you’re one of the 17,000 users that had been grappling with Microsoft 365 outages, there’s great news for you.

On Thursday, Microsoft confirmed that a disruption affecting its Microsoft 365 productivity suite has been resolved, per Reuters.

The company traced the issue to a misconfiguration in part of its network infrastructure in North America. Earlier, users had reported difficulties accessing Teams and Exchange Online.

https://x.com/MSFT365Status/status/1976375297034338405?embedable=true&thread=true

https://x.com/MSFT365Status/status/1976375297034338405?embedable=true

At the height of the incident, Downdetector — which aggregates user reports of service outages — logged as many as 17,000 reports. By 5:38 p.m. ET, that number had dropped to just 136 reports.

Feature image by Sam Torres on Unsplash

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