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Unempathetic, Rude Uber Drivers, #ApniHiGaadi is a JOKE

Written by @febin | Published on 2017/9/11

TL;DR
After my surgery in Bangalore Baptist Hospital, I booked an Uber. It gave me an estimated arrival of 8 mins. It also told me , the driver is completing a trip nearby.

After my surgery in Bangalore Baptist Hospital, I booked an Uber. It gave me an estimated arrival of 8 mins. It also told me , the driver is completing a trip nearby.

I waited near the entrance of the hospital on the wheelchair for almost 10 mins. I saw the car coming in, he dropped the passengers. I waived my hand at the driver. He saw me . He drove away, ignoring me.

I could forgive this, but here’s what he did. He marked the trip as started. Now , I can’t book another ride, unless the current trip is complete. I was helpless and had to wait until he completed the fake trip.

Now, how will I complain about this? Go and click you have an issue. They have a ready made justification for all the problems.

Now let’s look how they advertise themselves in India.

How caring, empathetic right? They claim it as Your Car, Your Way #ApniHiGaadi (In Hindi) …

A Joke

[story continues]


Written by
@febin
Helping people use AI practically

Topics and
tags
uber|startup|india|customer-service|technology
This story on HackerNoon has a decentralized backup on Sia.
Transaction ID: ImKFAB6Jbuh2158eIIoSzPjczFxCrwzF_Uc12YJI0i8